“I just want to say thank you for your excellent customer service for our facility! I know we ask a lot of you guys and you come through each and every time. Today’s quick response was just awesome and greatly appreciated! I anticipate a long and mutually beneficial relationship with G.W. Becker!”
Environmental Health & Safety Specialist
“I would just like to take the time to tell you that your service group did a fantastic job removing our old crane system and installing the new crane. They were very professional in their work and safety. There was minimal down time to our production. When they were finished there was no mess to clean up. They had cut the old crane up and loaded it onto the trailer for scraping. It is easy to call and complain about something not being correct but there is hardly ever a call to say how well the job was done. Thank you for completing this install and removal.”
“G.W. Becker, Inc. has a very knowledgeable staff that is easy to work with. With every order they take, they treat the customer with the utmost respect. G.W. Becker, Inc. has done multiple turnkey projects for me and all have been on schedule and budget. I would personally recommend G.W. Becker, Inc. to anyone in need of cranes or crane service.”
Corporate Project Engineer Electrician
“I would like to thank G.W. Becker for helping us with our crane issues and keeping our plant running without any lost time. I know your company is very busy at this time and you are therefore short on staff, but you still got us up and running without shutting down either of our paintlines and for that we are extremely grateful and just had to say thank you! The two gentlemen who showed up at 6 AM were absolutely fantastic workers who, in just a few short hours, changed out our crane hoist and had us up and running before we had to stop production. We cannot thank your employees enough for all the help and hard work your company provided to us in our time of need. Once again, thank you, we deeply appreciate the way you responded to our needs!”
“Being a heavy metals manufacturer in Western Pennsylvania, we employ over 60 bridge type cranes from 5 to 75 ton and an additional 200 plus jib cranes in our manufacturing processes. Throughout the years we have used several crane companies for service repairs and inspections as well as newly constructed units. G.W. Becker, Inc. was recently chosen over competitors to conduct our annual inspections and repairs on all of our cranes based on a long-term contract. They have also been awarded a contract to build a new 20 ton unit for our site. We have found G.W. Becker, Inc., to be the most price competitive, responsive and cooperative company within the crane industries servicing our area. I would highly recommend them to all who have a need for services or for new replacement units.”
“In late 2004, a comprehensive inspection program was initiated to evaluate the overall condition of the plant cranes. The inspections revealed serious safety, structural and electrical problems on most overhead cranes. The maintenance department was tasked with developing a plan to address and resolve these issues. In most cases, the costs to repair and the associated downtime were excessive and not feasible. As a result, our company contacted several vendors to explore the possibility of replacing some/all overhead cranes.
Based on their product quality, interest and responsiveness, G.W. Becker, Inc. was selected as the primary vendor. The sales, engineering and management employees of G.W. Becker, inc. began working closely with us to design cranes that best served the facility. Several innovative ideas were incorporated in the designs that resulted in lower costs over the long term. Cranes were designed with common spares, safety tie-off points, single point lubrication stations and radio controls.
G.W. Becker, Inc. also partnered with us to develop purchasing packages for orders of several cranes at once. Our multi-crane package orders enabled Becker to leverage material suppliers for better price and delivery, as well as reduce their engineering costs. By partnering with Becker as a single point supplier that covers all of our crane needs, we have achieved cost savings across the board from initial evaluations, builds, installations, reduced spares inventory, recommended PM programs, and annual inspections.
G.W. Becker, Inc. delivered and safely installed all 15 cranes on time including runway electrification over a three year period. The field service crews were extremely professional and adjusted to issues created by the operations.
G. W. Becker, Inc. proved to be a reliable partner. The employees of G.W. Becker, Inc. were extremely responsive, creative and committed to producing quality products while satisfying our every concern.”
Manager Maintenance/Material Handling – Maintenance Buyer
“I have worked in maintenance and engineering for 40 years and for the majority of that time I have been responsible for all aspects of EOT cranes. Through the years I have worked with many crane companies for service, inspections, and upgrades and for the purchase of new equipment. G.W. Becker, Inc. has been one of the best companies to work with because of the technical skills of their technicians, quality of the repairs and timely scheduling of planned and unplanned repairs. G.W. Becker, Inc., has preformed inspections, planned maintenance, breakdown repairs, runway and crane upgrades. We purchased a 3, 5, and 20 t on crane from them and had good success with their cranes. Because of the relationship we had with G.W. Becker, Inc., over the years our cranes are reliable and in good repair. I would recommend them to anyone that is looking for a good crane company.”
Principal Manufacturing Engineer-Electrical
“We choose G.W. Becker, Inc. because they have been providing crane service for us for many years and several of our cranes were made or modified by G.W. Becker, Inc. G.W. Becker, Inc. aids our maintenance activities by providing prompt repair parts and/or service calls when needed. We refer G.W. Becker, Inc. as a reputable crane company.”
“Thanks for the great job !! Your guys did a good job. It’s nice to find someone who knows how to do the job right. I will keep you in mind for the next crane problem we have.”
“I have used the G.W. Becker, Inc. for over 5 years for Crane maintenance and parts. In addition, I purchased a 30 ton double girder crane from them that they handled on a turnkey basis. This was a built up crane that was installed in 2008 and has been operating trouble free since then. I would not hesitate to use them for any crane requirements. If you have any questions, please do not hesitate to contact me.”
“I want to thank you for your good service. As always when I call in for a part you have always followed up in a short period of time with a quote and lead time on that part. All of this has made my job easier especially when you have found obsolete parts which you have come through on for us here. Please keep up the good work.”
“We do small crane repairs in house, but when we can’t handle the job I know who we are gonna call “G.W. Becker, Inc.”. They always find a way to get the crews here, get the job done on time, and it’s always a first class, quality, repair.”
Superintendent of Maintenance