Inside Sales Assistant

About Us

G.W. Becker, Inc. (GWBI) is a full service, single source provider of choice for quality overhead crane products and solutions. Family owned since 1980, we have grown from a local overhead crane parts supplier to a recognized industry leader offering a full spectrum of overhead crane-related products and services throughout North America.

GWBI strives to provide a work environment in which both customer and employee interests are served. We value our employee’s talents, skills and abilities and seek to foster an open, cooperative and dynamic environment in which we can all excel.

Overview

The Inside Sales Assistant position is responsible for supporting the Regional Sales Managers, Inside Sales Engineers, Parts Manager, Engineering Staff and Purchasing Staff, this position focuses on using technical, organizational, customer knowledge and experience to complete tasks required.

Job Duties

• REVIEW AND PREPARE PROPOSALS
  • Review proposal log for assigned proposals/quotes
  • Work on proposals/quotes as assigned
  • Review and understand customer specifications and drawing to qualify customer’s needs and requests
  • Research previous jobs for comparable builds
  • Review jobs’ actual costs for comparison to estimate and evaluate the accuracy of the quoting process
• CONSULT AND CLARIFY REQUIREMENTS
  • Consult with Materials Manager, Estimators, and/or Engineering when reviewing customer requirements to confirm best practices
  • Have a firm understanding of all vendor product lines and how they best apply to the customers’ needs
  • Contact vendors directly through vendor websites for major commercial components
  • Contact Purchasing and vendors for steel prices, and keep a current price list of steel prices readily available
• COMMUNICATE WITH CUSTOMERS AND INTERNAL TEAMS
  • Review proposal for all customer requirements
  • Contact customers to clarify requirements and equipment options
  • Suggest options or alternatives to customers
  • Prepare a formal proposal for customers in detail
  • Communicate as required, any sales order or customer changes with customers, RSM, Engineering, Accounting,
  • Purchasing, Production or Service
• SUPPORT AND REVISE QUOTES
  • Revise quotes as needed to meet customer requirements
  • Establish standard item pricing for quotes
  • Once the estimate is approved, enter and save in Excel
  • Prepare documents for kickoff meeting
  • Enter kickoff meeting notes in SO folder
• SUPPORT STAFF
  • Serve as support for RSM, Inside Sales, Parts Manager,
  • Engineering, Purchasing, Production, Service and others
  • Answer Phones

Qualifications

• SOFTWARE SKILLS
  • Knowledge of Microsoft Office Suite programs
• INTERPERSONAL SKILLS
  • Ability to demonstrate patience, tact, courtesy, discretion and tolerance to others
  • Ability to interact with individuals in a respectful manner
  • Ability to engage others in a constructive two – way conversation
• COMMUNICATION SKILLS
  • Ability to communicate information and ideas in speaking so others will understand
  • Ability to listen to and understand information and ideas presented through spoken words and sentences
  • Ability to communicate information and ideas in writing so others will understand.
  • Ability to read and understand information and ideas presented in writing
• ORGANIZATIONAL SKILLS
  • Ability to plan and organize work
  • Ability to establish courses of action to ensure that work is completed efficiently
  • Ability to set priorities, goals and timetables to achieve maximum productivity
• TEAMWORK SKILLS
  • Ability to actively participate as a member of a team to move the team toward the completion of goals
• WORK INITIATIVES
  • Ability to maintain an enthusiastic, proactive approach to meet job responsibilities
• NEGOTIANTION AND PERSUASION SKILLS
  • Ability to persuade and influence others
  • Ability to negotiate to find mutually acceptable solutions
• CUSTOMER FOCUS
  • Ability to make customers and their needs a primary focus of one’s actions
  • Ability to develop and sustain productive customer relationships
• TECHNICAL SKILLS
  • Ability to apply knowledge of the practical application of engineering science and technology
  • Ability to apply principles, techniques, procedures, and equipment to the design and production of various good and services
  • Ability to read and interpret blueprints, technical drawings, schematics, or computer-generated reports
  • Ability to apply knowledge of arithmetic, algebra, geometry and calculus.

Job Type: Full-time

Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:
• 8 hour shift

EEO Statement

G.W. Becker Inc, provides fair and equal employment opportunity for all employees and job applicants regardless of race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  G.W. Becker, Inc. hires and promotes individual’s status, solely on the basis of their qualifications for the job to be filled.

 G.W. Becker, Inc. job descriptions are written to generally define the role of each person’s job to help the employee understand the expectations of the company. The essential functions, expected results, personal expectations; qualifications, training, physical requirements and work environment may not be all inclusive and were current as of the date of the most recent revision. G. W. Becker, Inc. may add or delete items as the need arises.  This job description does not create a contract or promise of employment.  You became an employee of G. W. Becker, Inc. voluntarily and your employment is at will.  “At will” means that you may terminate your employment at any time, with or without cause or advance notice.  Likewise, “at will” means that G. W. Becker, Inc. may terminate your employment at will at any time, with or without cause or advance notice, as long as we do not violate federal or state laws.